Support Center

What are Pickup, Dropoff, and Service Orders?

Last Updated: Oct 11, 2016 08:11PM CEST

WorkWave Route Manager gives you the ability to tell it whether you are picking up, dropping off (or both!), or performing service at an address.

“Pickup”, for instance, will add Capacity to your Vehicle. “Dropoff” will remove Capacity. Knowing when your Vehicle is either at full Capacity or is empty will give Route Manager the ability to end your Vehicle’s day or send it back to your Depot for a re-load

Pickup & Dropoff” will both add and subtract a Load unit from your Vehicle’s Capacity. You’d use this when you need to set an origin and a destination for your goods.

"Service" tells the route planner that your Vehicle will be visiting the address and performing an action. This could be an inspection, a sales call, or any other action that won’t require an exchange of Load units. 

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