Support Center

Un-Assign an Order

Last Updated: Oct 12, 2016 10:01AM EDT
There will be times when you need to un-assign an Order from the Vehicle/Driver that WorkWave Route Manager assigned it to. This is common if a customer of yours cancels or if weather has delayed your services for the day.

After unassigning, you can edit those Orders to assign them a new Eligibility date and increase their Importance and/or fit them into other existing route plans on other days.

1. Click the "Orders" tab.


2. Select the Order(s) you need to un-assign


3. Click “Unassign selected Orders

4. The Order will be un-assigned and the Status will change to “Unassigned”...

...and the Orders will turn into white dots on your map.

5. Be sure to click "Apply Now" to save your work.

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