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Last Updated: Sep 26, 2016 12:18PM EDT

Both the most recent version Viamente Route Planner and WorkWave Route Manager have the ability to plan for your Vehicles to go back to your Depot to unload or refill their Capacities. However, this ability in WorkWave Route Manager has been upgraded to make the process and the route it generates easier to understand.

Please also look at this information about Load/Reload


What’s Changed?


1. Viamente Route Planner makes you create a new line for each stop you need to make in your Excel upload and then pair the Orders in a new column. 

WorkWave Route Manager will let you put the origin and destination in the same line in Excel, know your Depot by name, and how much time will need to be spent there.


There are a few advantages to this:

  • Most users get their data in one Excel row from their CRM, so you don’t have to do as much manipulation of your data.
  • No more pairing of Orders across multiple rows. This will be easier for you to read and edit.
  • Having just a Depot name is easier to understand than a full or multi-field address.

2. Viamente Route Planner treats each line for the Depot in Excel as a separate Order to be served. This means that every time you stop back at that Depot, it carries its own Service Time for it. 

You need to figure out:


  • How long, on average, your Vehicles will spend reloading at the Depot
  • Divide that by how many times you think it will go back
  • Then enter that in as the Service Time for each Depot line. 

This could get you reasonably close to how long your Vehicle would actually spend back at the Depot. 

Plus, this will visualize as 5, 10, 15, 30 stops back at the Depot. This throws off your Order count and if you haven’t been exact with Service Time calculations, throws off your entire day. 30 “orders” back at the Depot at five minutes apiece is 150 minutes of reload time when your Vehicle may only need 45. 


WorkWave Route Manager handles this in a far more intelligent way (see above). By telling it more about the Depot ahead of time (pictured below) and using it in your Excel upload you get to enter less information as well as get a more accurate estimation of your setup time at the Depot. 

3. Viamente will schedule your Vehicle to go back based on if it thinks that it will make a quicker route, but that may mean multiple trips to the Depot when you only need one or two. If this is fine, Route Manager can model that same behavior.

If it is not, WorkWave Route Manager also includes the “Setup Cost” for returning to the Depot. Every time the Vehicle is scheduled to go back there it will incur an additional cost. Route Manager's main goal is to minimize Cost, so it will know to not go back unless absolutely necessary.


What do I need to do?

  • Create your depots with the Setup Cost and Setup Time
  • If you’re already using the load/reload capability in Viamente you’ll need to look at how your Excel sheet is formatted. Change the two row system to one row and add the additional columns to specify the Depot. You can review more of that here.
  • If you’re not, just start fresh by following these instructions!
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