Support Center

April 12, 2016: New UI button, GPS update, and Google Places no longer supported

Last Updated: Jul 08, 2016 01:43PM EDT
Important WorkWave Route Manager News
Check out the latest features and changes that have been posted to the web and mobile app.
Web Application Updates
  • "Approve & Dispatch” ButtonThe “Set Routes Baseline” button will now be replaced with “Approve and Dispatch”. The functionality stays the same, but a better dialog window now allows for improved visibility/actions. Read more on the support portal on Approving plansand Dispatching to the mobile app.
  • GPS Tracking: Several performance improvements for visualization of GPS tracking breadcrumbs.
Mobile App Updates:
  • New Notes View: A new “Show more” message in the “Notes” field warns you if a note is longer than what is visualized. Click here to view.
Other Updates:
  • Geocoding: Google Places service is no longer supported. When entering orders manually an address and/or GPS coordinates need to be used, while names of venues/places will not be recognized. This does not affect orders when importing Excel files.
Don't forget to remind your drivers to update Route Manager on Android  and iOS devices!
Riccardo Bocci
Product Manager, WorkWave Route Manager
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