Support Center

July 27, 2016 Updates: Customizable Columns, Road Edits Coming Soons

Last Updated: Aug 22, 2016 08:49AM EDT
Hi Valued Customer,
Check out the additional features and functionality that will be released to WorkWave® Route Manager over the next few weeks: updated columns and new road editing features.
You can also find all of our Product News on the support portal - this will help you keep track of recent updates when they go live (instead of sorting through your email).
July 27, 2016 Updates:
  • Route tabs: customizable columns
    • Hide or show any columns you want to create more space for schedules, or highlight what’s important to you
    • WorkWave Route Manager will remember your choice, so the next time you log in, you will find your custom view
    • Below new columns have been added for better visibility:
      • Approved Time: what you have planned and approved
      • Route Total Time: total route time in that moment (this may vary dynamically during execution). This column replaces the current and generic “Time” column
      • Time Left: time left to route completion
      • Approved miles/km: what you have planned and approved
      • Miles/km left: mileage left to route completion
      • The new columns will also be included in the Excel/CSV export, so please consider this if you are importing such exported file into some other system.
    • Columns can be sorted by clicking on the header (*excludes mileage and time columns)
    • In case certain vehicles have been marked as “Not available” for the day(s) you are planning for, they will be greyed out and automatically grouped at the bottom of the vehicles’ list, so that you will be able to focus on available resources
    • Coming to the Support portal - download the new excel file
Coming Soon:
  • Road Editor: new dedicated area of the interface for even more control over the road network. 
    • Entirely block and exclude from planning specific road segments
    • Alternatively to blocking a segment, you can:
      • assign to road segments a “malus”, thus discouraging WorkWave Route Manager from using such segment, but not excluding it
      • assign to road segments a “bonus”, thus indicating it as “preferred” route
    • Assign additional driving time to road segments. This additional time will not inhibit the use of the segment, but will be useful to create a model that is closer to your scenario. Imagine a bridge that you still want to use but will add 20 min driving time every time you take it
Did you know?
You can warn your drivers if they are running out of sequence and/or if they attempt to add a Proof of Delivery when they are far from the order they are trying to edit. Interested in adding this to your account? Submit a support ticket to add this functionality to your driver's mobile phones. 
(Available with Route Manager 360).
Riccardo Bocci
Product Manager, WorkWave Route Manager
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