Support Center

Submitting a Support Ticket and Accessing the Support Portal

Last Updated: May 09, 2018 10:29AM EDT
If there are any questions, or feedback, while using the New Interface, please use the "Ask Support" button. This will create a Support Ticket to the Route Manager Support Team.
 

 
In the Support Ticket, please fill out all of the fields:
 

 
A. Fill in your name
B. Provide your email address for contact
C. Checkmark "Remember Name and Email for the next Ticket" if you are the only user on the computer that you are logged into
D. Topic - Choose a topic using the ">" to scroll the options
E. Enter your message text here - can include questions, feedback, a callback number, or any other information that is helpful to the Support Team
F. Click on "Send Ticket" to process the request to the Route Manager Support Team

If you'd rather search for information on your own, click on the "Support Center" button.

 

 
This will bring you to the portal where you can use the "Search" to look up topics. After a keyword is entered, a list of related articles will be available to choose from. 
 
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