Support Center

What is a Traffic Profile?

Last Updated: Oct 11, 2016 08:16PM CEST
Do you travel through an area that experiences heavy Traffic all the time? Or is there an area where you can count on extra congestion at certain times of the day?

A Traffic Profile is your way to tell WorkWave Route Manager about the real world challenges you face in your day to day operations. 
 
Here, you tell the route planner where Traffic will impact your Vehicles most as they try and serve all of their Orders. This is done by using your local knowledge of the area - or feedback from your Drivers - and slowing down our drive time estimates.

For example, take the island of Manhattan. The Traffic there is slow to begin with and even worse during the morning and evening commutes. By telling this to the planner and slowing down Traffic it will know that to honor your Time Windows it will take twice as long and require the assignment of more Vehicles. With no Traffic Profile, it could project that one Vehicle could serve all Orders. With one, the planner has the knowledge it needs, your knowledge, to assign more Vehicles and give you the most accurate possible arrival times for you, your Drivers, and your Customers. 




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